Effective Date: June 17, 2026
These Terms and Conditions apply to the services provided by SOAR via the launchpad.soar.com platform ("Service"). By accessing or using the Service, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree, do not use the Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these terms.
By using the Service, you represent and warrant that you are at least 18 years of age and have not been previously suspended or removed from using the Service.
The Service is an AI-powered business operations platform that provides meeting intelligence, AI agent fleets, CRM capabilities, document management, and workflow automation. The Service processes your data using artificial intelligence to generate actionable insights and automate business processes. SOAR reserves the right to modify or discontinue, temporarily or permanently, the Service or any features within the Service, with or without notice.
Please refer to our Privacy Policy for information about how we collect, use, and disclose your data.
You retain all rights to the data you provide to the Service, including meeting transcripts, documents, contacts, and business information ("Your Data"). We do not claim ownership of Your Data.
By using the Service, you grant us a limited, non-exclusive license to process Your Data solely for the purpose of providing and improving the Service. This includes processing by AI models to generate outputs, summaries, and recommendations.
Outputs generated by the Service's AI agents (summaries, recommendations, drafted communications, analysis) are provided as suggestions. You are responsible for reviewing and approving AI-generated outputs before acting on them. We do not guarantee the accuracy, completeness, or suitability of AI-generated content.
SOAR grants you a non-exclusive, non-transferable, revocable license to access and use the Service strictly in accordance with these Terms. This license does not include the right to sublicense, resell, or redistribute the Service.
You agree not to:
The Service integrates with third-party platforms (Google Workspace, Microsoft 365, Stripe, and others). Your use of these integrations is subject to the respective third party's terms of service and privacy policy. SOAR is not responsible for the availability, accuracy, or actions of third-party services, and shall not be liable for any loss or damage arising from your interactions with third-party services.
The Service, including its technology, design, AI models, agents, workflows, and documentation, is owned by SOAR and protected by intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable right to use the Service during the subscription period. All rights not expressly granted are reserved.
Each party agrees to maintain the confidentiality of the other party's confidential information. Your Data is treated as your confidential information. Our proprietary technology, pricing, and business information are treated as our confidential information. These obligations survive termination of the agreement.
To the maximum extent permitted by law, SOAR shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service. Our total liability for any claim arising from or related to the Service shall not exceed the fees paid by you in the 12 months preceding the claim.
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. AI-generated outputs are not professional advice. You should not rely on AI-generated content as a substitute for professional judgment in legal, financial, medical, or other regulated domains.
Any disputes arising from these terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in the state of the party initiating the claim. Each party bears its own costs. Class action waiver: all claims must be brought in an individual capacity, not as part of a class action or representative proceeding.
These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law provisions.
SOAR reserves the right to change or modify any of the terms and conditions contained in these Terms at any time. We will provide notice of material changes through the Service, by posting a notice on the homepage, or via email. Your continued use of the Service after the effective date of any changes constitutes acceptance of the modified Terms.
For questions about these Terms, contact us at support@soar.com.